What this book is about This book is an indispensable assistant for managers: how to speak in front of a hostile audience; how to be a leader when things are bad; how to improve team performance; how to gracefully push through your decisions; how to make people believe in themselves; how to cope with a crisis; how to create an impeccable reputation – 101 lessons in total, containing ways and techniques of management in any situation. Who this book is for: managers of any level, experience, and age. For those who want to lead with their mind and soul, benefit and develop. The book's features are a clear structure, briefly about the main thing. The book consists of three parts: personality, colleagues, and organization. Each part contains lessons, the title of which contains a problem that needs to be solved. Each lesson contains tips, small exercises for self-analysis and self-assessment, and conclusions. At the end of each part there is a test and tips. Easy book navigation. The book can be read from anywhere. About the author John Baldoni is one of the top 10 most influential executive gurus according to Leadership Gurus International, the author of many books on leadership, coach and consultant to leading companies in various business areas. He has been quoted in many publications, including The New York Times, USA Today, The Chicago Tribune and Investor's Business Daily. It is regularly published in the online versions of Forbes, Harvard Business Review, CBSNews/Moneywatch and Bloomberg/Businessweek. The address of the online leadership resource is www. johnbaldoni. com Reviews of the book "Finally! This book contains all the information that a leader of any age and experience needs." Nancy Schlichting, CEO of Henry Ford Health System.